Support Log In

stateXchange does not offer refunds. All payments made for platform access are final and non-refundable.

Service Nature

We provide execution infrastructure, not trading outcomes. Once the service is used to execute trades, the service has been delivered.

Users have full control over their trading strategies, signals, and execution. We do not influence trading decisions.

Trading Losses

We do not provide refunds for trading losses. stateXchange is an execution platform only.

  • No trading advice or strategies provided
  • No trading profits guaranteed
  • Users control all signals sent
  • Market conditions not in our control

Technical Issues

If you experience technical issues with the platform:

  • Contact us immediately for resolution
  • We will work to fix issues promptly
  • Technical issues do not qualify for refunds

Account Cancellation

You may cancel your account at any time:

  • No refund for unused time
  • Data deleted upon request
  • Export trading history before cancellation

Refund requests will only be considered in exceptional circumstances at our sole discretion. Disputes are subject to Indian law and jurisdiction.